Five tools, one account

Set your own limit before you play at Wildtornado Casino

Play only from 18, and every Wildtornado Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set your limit

Gaming Control Board licence OGL/2011/8178/682, audited by SIQ, Gaming Laboratories International and QUANEL since 2011

Protection at a glance

The responsible gambling details in brief

You will have the age, license, helpline and contact facts for limits and exclusion in one place.

Minimum age18+

Regulator and licenseGaming Control Board Curaçao, OGL/2011/8178/682

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion questions[email protected]

Protection built in

Which tools can I set in my account?

You will have matched each account tool to the moment it helps most, before that moment arrives.

Steady deposits, steady play

Capping what reaches your balance stops a bigger top-up than you planned, so switch it on before your first deposit of the evening rather than after a heavy one.

Decide your stopping loss

A loss limit closes the gap between a bad run and a bigger one, so set it whenever you want spending to end at a figure you decided while calm.

Your session, timed

A reminder appears while you play, so turn it on when a session can quietly stretch past the time you meant to give it.

Time out from playing

A cooling-off period steps you out of the account for a while, worth taking when you want distance without closing anything for good.

Closed to you, by you

Full self-exclusion keeps you out of the casino account for as long as the block runs, and you choose it when play has stopped feeling like a pastime.

Your own brake

From intention to a limit that holds

This block settles how a limit goes from a decision to something your account actually applies.

Where the controls live

Open the settings area of your Wildtornado Casino account and look for the responsible gambling section, which gathers every control in one place.

Which cap fits?

Pick deposit, loss or session time, then check what each one covers so the cap lands on the thing you want to hold back.

Pick your stretch

Decide how long the limit should run and confirm the choice, knowing it now sits between your intention and your next session.

Saved and visible

Save the change, then reopen the section to see the limit listed, which confirms your account will apply it from now on.

From pastime to pressure: the quiet shift

Read the list once, honestly, then act before your next session rather than after a loss. Patterns are easier to change early, and a limit or a pause is a sound first step.

If a few of these match your last few weeks, take a second look.

Chasing a loss with a bigger deposit
Sessions that run past the time you planned
Keeping your play quiet from people close to you
Spending money you had set aside for something else
Thinking about logging in during work or family time
Borrowing to keep your account topped up
Telling yourself one more session will set it right

What can I do if gambling has entered our home?

When is age checked? Age is checked at registration, and both identity and age must be confirmed before an account opens. Have a passport or licence ready, because the same documents are checked before the first withdrawal.

Blocks on the shared device. Install blocking software on the shared computer or phone and set it to cover gambling sites, including this casino. Each person in the house then needs the block removed openly, not after a quiet late-night session.

When you are the worried one. Speak plainly about money and time without blame, then ring Gambling Helpline Aotearoa on 0800 654 655 together if the talk leads there. The line is free, runs 24/7, and a text to 8006 works too.

Pick the length of your break

Hours or days away. Choose a cooling-off period when you want hours or days away. Start it in your account settings, and the block holds for the stretch you pick. Play and deposits stay closed until it runs out.

Self-exclusion for up to two years. Ask for self-exclusion in your account when a pause is not enough. Access closes for a long period, up to two years, and cannot be lifted early. Support outside the casino stays available.

No national register here. This market keeps no national self-exclusion register, so your casino account is where you exclude yourself, for as long as you choose within the limits above. If you want support beyond the account, ring the helpline any hour, free and confidential.

Support, no charge

Talk first, decide the rest later

After reading, you will have three free services at hand, whatever you decide.

Gambling Helpline Aotearoa

Ring the Gambling Helpline Aotearoa at any hour: free, confidential, for players and relatives. Its people listen and point you to local support. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Ask the Problem Gambling Foundation for free counselling, peer support or cultural support; it runs 18 clinics nationwide and sees players and their relatives. pgf.nz

Safer Gambling Aotearoa

Read Safer Gambling Aotearoa, a Health New Zealand site for people who gamble and their families. It lists signs of harm, practical tips and local support. safergambling.org.nz

Limits and support

Plain answers on pauses and exits

Keep answers beside the account controls at Wildtornado Casino, so a cap is chosen before play.

Can I change a deposit limit after I set it?+

Yes. The same account section holds the limit controls; open it and follow the options shown for a later change. Pick the next cap before a session, not after a loss.

Which age rule applies before my account is active?+

Expect an identity check because only adults aged 18 or over may hold an account. Send clear proof of identity when asked; this keeps the account within the legal age limit.

Can I set limits from my phone in the account?+

Yes, the mobile account holds the same limit controls. Open that section, pick an amount, and keep the saved setting easy to check before play.

Where do I send a permanent account closure request?+

Send a permanent closure request to the support email [email protected]. The team will confirm the next step; permanent closure is not the same as a pause.

Can a self-exclusion be lifted before it ends?+

No. A self-exclusion runs for the whole period you chose and cannot be cut short. If you need a shorter break, a cooling-off period is a separate choice, not an early exit; New Zealand has no national self-exclusion register, so exclusion is set in your casino account.